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Frequently Asked Questions
Who is responsible for getting traveller’s passports and visas?
Every EF participant must be in possession of the appropriate documentation prior to departure. If an EF participant is unable to obtain a passport or any applicable visas, EF’s standard cancellation policy will apply. Please email info@passport.gov.uk for more information. Visa costs are not included in your programme fees. Please check with individual embassies to ascertain whether or not the entire group needs visas. The United States has very specific passport and visa requirements for individuals. See www.usembassy.org.uk for more information.
Will my group fly together?
We will do our best to ensure the group flies together, but depending on seat availability and the size of the plane, we may not be able to accommodate all members of a group on the same flight.
Will my group sit together on the plane?
We do request that our groups are seated together. However, depending on your group’s size, you may or may not sit together. You will receive seating assignments when you check in.
What happens if there are travel delays?
In the event of travel delays during your tour, EF will assist in making such alternative travel arrangements as it considers appropriate to the circumstances. EF will not accept the additional costs incurred for delays beyond its control and for which it is not liable.
What vaccinations are necessary for international travel?
Please contact your local GP or health clinic for information on any recommended or required vaccinations for your destination countries well in advance of your trip. Further information is also contained in the Department of Health leaflet, “Advice on Health for Travellers”, available from ABTA or the Department of Health.
Is there a luggage limit?
Each airline has specific weight limits for checked-in luggage. You should consult the individual airline for these restrictions once your confirmations have been released to you. If you are flying on more than one airline, please be sure to adhere to whichever weight limit is lower to avoid having to pay extra. On low-cost carriers EF will pay for each passenger to have one piece of checked-in luggage at the time of booking. Please do remember that each individual is responsible for carrying his/her own luggages so please ensure students are aware of this.
What are the latest security regulations for what can and cannot be taken on a plane?
These regulations and restrictions change frequently. Please see www.baa.com for the most up-to-date information.
Will we be fed on the plane?
This depends on the length of your flight and what airline you will be flying with. On trans-Atlantic and other long haul flights you will be given meals on the plane free of charge. For flights within Europe food will always be offered, but it is not always free of charge.
What happens if bags are lost?
It is the responsibility of the airlines to recover any lost luggage. Please be sure to file a report with the airline at the airport where you arrive. EF cannot help to recover lost luggage.
Do we have to fill out immigration and customs forms?
Yes, when en route to certain countries individuals will need to fill out landing cards and/or other immigration forms. The forms which need to filled out will vary depending on if individuals needed visas to enter the country they are traveling to or not. Every person who enters the United States will need to fill out immigration forms.
How much spending money will we need?
We recommend that each individual bring £10 per day for food and drinks. The rest is up to individual parents – for souvenirs, shopping etc
Should we take cash or travellers’ cheques?
We recommend that each individual exchange some money into the local currency before traveling. In certain destinations you will be able to regularly cash in travellers’ cheques and in others it will be more difficult. We recommend either travellers’ cheques or cash cards for easy access to money.
What amenities are provided at our hotel?
This will depend on which hotel you are staying in. Each hotel room will be ensuite and linens will be provided. Each hotel will vary in terms of supplying hairdryers, safes, etc.
Will our mobile phones work abroad?
This will depend on what type of handset you have and who your mobile contract is with. You need to have a tri-band phone in order for it to work in the US and you need to ensure that your contract and/or pay-as-you-go has been released for the phone to work abroad. Please make people aware that it can be quite expensive for you to use your mobile abroad.
Do we need adaptors for electric items?
Yes, you will need to bring adaptors when traveling outside the UK. These can be bought at any local chemist or supermarket.
What should we pack?
Tour-specific packing lists will be sent to you with the rest of your initial tour information. Packing lists will vary depending on destination and the time of year that you are traveling. For all trips you will need to pack: Passport and and visas if necessary, any prescriptions, comfortable walking shoes, and layers.
What about free time?
There will be some free time on every tour - for shopping, extra activities, sketching, etc. EF Tour Directors are happy to provide ideas for free time and evening activities. Your Account Manager is also a good source of ideas before you depart for tour. The cost of these activities is not included in the programme fee so you will need to budget for this before you depart for tour.
What meals are included?
Which meals are included depends on your destination. On most tours breakfasts and evening meals are included - please see your specific tour itinerary for more details.
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